The Digital Lives of Refugees

Introduction

The GSMA, in partnership with UNHCR, conducted research in three humanitarian contexts (urban settings in Jordan, Kiziba camp, Rwanda and Bidi Bidi settlement, Uganda) hosting large refugee populations, to provide crucial data and evidence to help MNOs and humanitarian organisations design and build inclusive digital interventions.
A range of methodological approaches were employed, including nearly 3,000 survey interviews and 55 focus group discussions.